Contacts/Feedbacks

Feedbacks

You are encouraged to reach out to us for any reason. In order to facilitate that contact, we have provided 3 such mechanisms. Those are:

  • A Feedback icon on the Toolbar

  • A 'Send Feedback' submenu option under the Contacts menu

  • Report an Error

The “Send Feedback” options is available as an icon on the Display Window Toolbar as well as under the “Contacts” menu option. The “Tell a Friend” and “Report an Error” are only available under the “Contacts” menu option.

Send Feedback

Please feel free to reach out to us any time to tell us what you like or dislike in the app. Please also do so if you have a question on how a feature works or if you have difficulties running any of the features.

 

To contact us, tap on the ‘Send Feedback' icon on the Display Window Toolbar. An email window will appear in which you can enter your feedback, comments, questions, etc.

 

Tell a friend

If you liked our app, please tell your friends. It is very easy to do so. Under the “Contacts” menu select the “Tell a Friend” option.  A pre-populated email will appear in which you only have to enter your friend email address and name. 

 

Report an Error

Bugs and software error are part of any software development. Despite our efforts testing the app to ensure its quality, we are afraid that a few of those might have sneaked in. If it happens that you stumble on one of those (and we are very sorry if you do), we would really appreciate you telling us. Under the “Contacts” menu select the “Report an Error” option. An email window will appear in which you can describe the error you detected. The more details you can provide, the better. Again, sorry for that error and thank you for helping us improve the quality of the app.